It's not right!
Can I exchange this?
Can you ship my items as a gift?
Free Local Delivery- $20 minimum
Paying for Your Items
Custom Notes and Note Pads
Custom Invitations & Announcements
Q: Wedding Invitations
Do you do wedding invitations?
A: NO. But I'm happy to help you with a bridal shower invitation, save the date, and rehearsal dinner invitations.
Q: It's not right!
I need to return my order because it's not right! The date is wrong!
A: If you have placed an order and there is a printing error on my part, I will fix the problem and send or ship the product back to you asap. No need to send anything back to me.
If there is an error on your part, I will correct the problem, but it will result in a fee. So, check your spelling and dates carefully when ordering!
Q: Can I exchange this?
I don't like the stationery I got as a gift. Can I exchange it for something else?
A: I only accept exchanges on items that have not been personalized. If you got a gift of bumblebee note cards and you would rather have ladybugs, no problem, I will exchange this item.
Can I see a proof of my order?
A: Yes, a proof of the invitation or announcement that you chose is included in the price. I will not send a proof of note cards or note pads unless you request it. Please do this in the comment section at check out.
If numerous proofs are needed or several changes are made, this will result in a $10 fee.
I chose an invitation/announcement that has a bow. Do I have to tie these myself?
A: No, what you see is what you get! The price includes all printing, and assembly of bows or ribbons.
Is printing and personalizing included in the price or do I have to pay extra?
A: Printing is included in all the prices. There is not an additional fee.
Are envelopes included in the price of the stationery, invitations and announcements?
A: Yes, envelopes are included in the price of every product. The only product that does NOT include envelopes are the Note Pads.
I am a good friend or family member. Do I get a discount?
A: No. I do offer sales randomly throughout the year of 20% off your TOTAL purchase.
Q: Can you ship my items as a gift?
I want to get a gift for a friend. Can you wrap and ship my product choices?
A: Yes, I sure can! There is a spot at checkout that you can fill out to ship to another address. In the comment section, at checkout, let me know that it is a gift and you would like it wrapped.
Q: Free Local Delivery- $20 minimum
I live locally and want to pick up my order. Where do I go to pick up?
A: I do FREE deliveries during the week, usually on Tuesdays and Thursdays, IF the order has been paid for. If you choose to leave a check at drop off, that is fine. However, if you forget to leave a check, your items will not be left. You will need to make arrangements to get your order or it will be delivered the following week.
You may choose to pick up your order. My studio is in Goshen, KY 40026 directly off Hwy. 42
*There is a $20 minimum for free delivery.
*I will not deliver and leave items that are not paid for.*
Q: Paying for Your Items
What are my payment options?
A: If you order on the website, you can pay with any major credit card through PayPal.
If you live locally (Louisville, KY) and choose to pick up your items, you can pay with cash, check or credit card. However, if you choose to pay with a credit card at pick up, your minumum total must be $20 or more.
Q: Custom Notes and Note Pads
I see a design on your website that I would love to have on a note pad or note cards that aren't available in that category. Can you create this for me?
A: In most cases, yes. I have a lot of designs, and some I use on note pads, but not on note cards or use on enclosure cards and not on note flats. Almost all of the designs can be transferred to the type of personalized paper you want. Just contact me and let me know what you want!
If you have a specific design in mind that would have to be created, it would result in a one time $10 custom set up fee.
Q: Custom Invitations & Announcements
I have a specific design in mind for an invitation/announcement, can you help me with this?
A: Yes! I welcome custom orders and love working with customers to create exactly what they have in mind. If you are local (Louisville, KY), we can meet to discuss the details or we can communicate via email. There is a one time charge of $10 to do a custom set up order. Proofs are sent via email.